Where do you ship and how much is Shipping and handling?

Shipping is FREE for Continential United States for orders over $45.00, and only $4.95 for orders less than $45.00.

We do not ship outside of the US.

How long will it take for my order to arrive?

Orders received M-F before 4pm eastern time are shipped that same day! Orders are shipped by USPS Ground Advantage and UPS Ground. Both of these services have a delivery time of 1 to 5 days depending on your distance from our home state, Michigan.

What if I am unhappy with my order?

We offer a ONE YEAR guarantee. If you're unhappy with your order for any reason, click here.

What Payments do you accept?

You can order securely checkout online on our site with your Visa, MasterCard, American Express, Discover, Paypal or mailing us a check. Just add the items to your shopping cart and then check-out.

You can also order via phone: 269-978-1983

We also accept purchase orders from Schools, corporations and government agencies.

Military orders (AP, AE, APO, FPO address) are delivered by the military's delivery system and can take anywhere from a couple of days to one month. Unfortunately, the delivery time is out of our control, and tracking is not available. While the delivery time varies greatly, the cost is minimal and the product always arrives in good condition.

Am I safe using my credit card on your site?

Absolutely. In fact you are safer ordering from our site than a lot of the big name companies. When you place your order it is transmitted via Secure Socket Layer (SSL) encryption to our secure server. Our Secure Sockets Layer 128-bit software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information is passed on to our server.

What's the difference between 'compatible' cartridges and 'remanufactured' cartridges?

Compatible cartridges are new cartridges manufactured to match the cartridge which came in your printer. Remanufactured cartridges are cartridges which have been used once (we only remanufacture virgin cartridges), rebuilt and refilled. Generally speaking cartridges which have a printhead on the cartridge (generally HP and Lexmark) are remanufactured because the printhead has circuitry on it which is patent protected and can't be duplicated.

How can Green Ink And Toner charge such low prices?

Ink is cheap - it's the cartridge that's expensive. We buy in bulk and pass the savings on to you. Don't throw away the expensive part of your print system! Keep it and refill it. Refurbished cartridges are available, but they're still more expensive than refilling yourself because you pay for the refilling service and because you only get one refill - not 6 to 50 refills like you get with our product.