100% Satisfaction Guarantee
All our products (except special order products) have a One Full Year Guarantee
Special Order Products - Special Order Products are non-refundable.
Unlike Other Companies there is no small text:
- We don't make you jump through hoops. Just follow our Easy Return Directions
- We don't make you keep the receipt to get a refund
- We don't only give you 30 or 45 days to try the product
Return Shipping Costs - If the product we ship is defective, or if we ship a product other than was ordered, we pay the shipping cost to return the product. Otherwise, the customer pays the shipping costs to return the product.
Note that when you purchase our aftermarket cartridges you should stop any printer update software (often referred to as 'Printer Driver') updates for your printing unit by the OEM. Those updates are often used by the OEM to stop quality aftermarket cartridges from working in your printer.